Privacy Policy

1. Introduction

This Privacy Policy explains how YOLDA LLC (“Yolda,” “we,” “us,” or “our”) collects, uses, and protects your information when you use the Yolda website at yolda.ai (the “Site”) and the Yolda mobile applications for iOS and Android (the “Apps,” and together with the Site, the “Services”).

Yolda provides a platform that helps trucking fleets (“Fleets”) define and run driver bonus programs and that helps contractor drivers (“Drivers”) receive those bonus payments. This policy applies to both Fleets and Drivers, and we note below where their information differs.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

2. Who this policy covers — two user types

Yolda serves two distinct types of users, and we collect different information from each:

• Fleets (trucking companies and their authorized administrators — owners, finance admins, operations admins, safety managers, recruiting managers): business and account information, and information needed to fund and approve bonus payments.
• Drivers (contractor drivers who receive bonuses): account and contact information, and the information needed to pay them — most of which is handled directly by our payment partner, Stripe (see Section 4).

3. Information we collect

3.1 Information you provide

From Fleets:

• Company name, business address, and DOT number
• Administrator names, email addresses, phone numbers, and assigned roles
• Bonus program details you configure
• Company bank account information used to fund settlements (processed through Stripe — see 3.3)

From Drivers:

• Name, email address, and phone number
• The trucking company you are associated with
• Bonus and earnings information generated through your Fleet’s programs

Identity and payment information (both, via Stripe):

• To receive or fund payments, you provide identity and financial information (such as Social Security Number, bank account and routing numbers, and a government-issued ID) directly to Stripe, our payment and identity-verification partner. Yolda does not see, collect, or store your SSN, bank login credentials, or identity-document images. Stripe collects and processes these. See Section 4 and Stripe’s privacy policy.

3.2 Information collected automatically

• Device and usage information: app version, device type, operating system, and basic usage activity needed to operate and improve the Services.
• Mobile app permissions: the Apps may request access to your device camera and photos so you can capture and submit identity or verification documents directly to Stripe. Yolda does not store these images. The Apps may also collect a push notification token so we can send you alerts about bonuses and payouts. You can control these permissions in your device settings.
• Cookies: see our separate Cookie Policy. The Site currently uses only essential cookies.

3.3 Information from third parties

• Stripeprovides us with the status of identity verification and payment/payout events (e.g., “verified,” “payout sent,” “payout failed”) — but not your underlying SSN or full bank credentials.
• Fleets and Drivers about each other:a Fleet provides us a Driver’s name and contact details to invite them; a Driver’s bonus activity is visible to their Fleet’s authorized administrators.

4. How Stripe handles sensitive data

Payments, payouts, and identity verification are handled by Stripe, Inc. When you provide an SSN, bank details, or an identity document, that information goes to Stripe and is governed by Stripe’s privacy policy and terms. Yolda receives only the verification result and payment status. We use Stripe Connect for driver payouts and Stripe Billing for Fleet subscriptions.

5. How we use your information

We use information to:

• Operate the Services — create accounts, run bonus programs, route approvals, and facilitate payments
• Verify identity and enable payouts (via Stripe)
• Send transactional and service messages (bonus and payout notifications, support, security alerts)
• Provide customer support
• Maintain security, prevent fraud, and enforce our Terms
• Comply with legal, tax, and recordkeeping obligations
• Improve and develop the Services

We do not sell your personal information.

6. How we share your information

We share information only as needed to run the Services:

• With Stripe — to verify identity and move money.
• With your Fleet or Drivers— Fleets see their Drivers’ bonus and payout status; Drivers’ activity is visible to their Fleet’s authorized administrators.
• With service providers — hosting and infrastructure (Amazon Web Services), and communication tools (including Telegram, where you choose to use it) — bound to handle data on our behalf.
• For legal reasons — to comply with law, respond to lawful requests, protect rights and safety, or in connection with a business transfer (merger, acquisition, financing).

7. Data retention

We keep personal information as long as your account is active and as needed to provide the Services, then for as long as required to meet legal, tax, financial-recordkeeping, and dispute-resolution obligations. Payment and bonus records may be retained longer to satisfy financial and regulatory requirements.

8. Your privacy rights

8.1 All users

You may access or update your account information, or request deletion of your account, by contacting us at info@yolda.ai. Note that we may need to retain certain records (e.g., completed-payment records) even after account deletion, where the law requires.

8.2 California residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Access a copy of your personal information
• Delete your personal information (subject to legal retention exceptions)
• Correct inaccurate personal information
• Opt out of “sale” or “sharing” of personal information — Yolda does not sell or share your personal information as those terms are defined under California law
• Non-discrimination for exercising your rights

To exercise these rights, contact info@yolda.ai. We will verify your request before acting on it. You may use an authorized agent where the law permits.

9. Security

We use administrative, technical, and physical safeguards designed to protect your information, and we rely on Stripe’s secure handling of payment and identity data. No system is perfectly secure, and we cannot guarantee absolute security.

10. Children’s privacy

The Services are for business and employment-related use by adults. They are not directed to anyone under 18, and we do not knowingly collect information from minors.

11. Changes to this policy

We may update this policy. We will post the updated version with a new “Last updated” date and, for material changes, provide additional notice.

12. Contact us

YOLDA LLC · 2135 City Gate Ln #300, Naperville, IL 60563 · info@yolda.ai · 847-773-7070